Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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11032 Someone from NSW thinks vodafone is Horrendous at 7 Jan 2011 08:55:50 AM
For 2 months now I have had to switch my phone to 2G as this is the only way it will work. A Vodafone representative said he would call me the next day to let me know when I could turn my 3G back on, I'm still waiting for that call.....and when I have turned my 3G on just for fun I get the drop out calls and no internet.
I'm also currently on the phone to Vodafone (1hr 17 mins and counting) to try and get them to reverse the charges on my internet USB stick thing as I have not been able to use use it properly for 3 months. Now correct me if I'm wrong, but if they cannot hold their end of the bargain then why should I hold up mine by paying it??
I'm also currently on the phone to Vodafone (1hr 17 mins and counting) to try and get them to reverse the charges on my internet USB stick thing as I have not been able to use use it properly for 3 months. Now correct me if I'm wrong, but if they cannot hold their end of the bargain then why should I hold up mine by paying it??