Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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11060 Someone from NSW thinks vodafone is The wort MVO i have seen globally at 7 Jan 2011 11:07:23 AM
After being a loyal Vodafone user in Australia and the UK now for 8 years I am disgusted in the service and performance of the network and the services Vodafone provide. I have worked for many MNO (Mobile network Operators) within the UK and Australia and have not see this level of poor capacity and service quality planning in a provider in all the years I have been working in the industry. I am sick of Vodafones responses to the blatantly obvious network and capacity issues they are experiencing!
I have just re-signed a contract with Vodafone 5 months ago to which I have been in communications with Vodafone to leave due to thier discusting service they have been providing thier customers in the last 7 - 10 months.
Vodafone - We are all Sick of it, Man up and tell the public the full extent of the issues, offer an exit for contracted customers and you might just save some of your already tainted image.
I have just re-signed a contract with Vodafone 5 months ago to which I have been in communications with Vodafone to leave due to thier discusting service they have been providing thier customers in the last 7 - 10 months.
Vodafone - We are all Sick of it, Man up and tell the public the full extent of the issues, offer an exit for contracted customers and you might just save some of your already tainted image.