Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
11105 Someone from NSW thinks vodafone is Pathetic at 7 Jan 2011 03:12:52 PM
Seriously frustrated with Vodafone at this point, I have been enduring the pain for the last two months but I have had enough. I complained so much that they offered me a new contract, waiving the new handset repayment and early exit fees (only 4 months).
Promised delivery by 7 January 2011. Get a call on Tuesday confirming delivery today 7 Jan. Here I am stuck in the house all day on my last day of holidays, and now show for delivery by 5pm of course and I am now 1hr 10 mins on hold waiting to find out from these incompetent morons where the hell my phone is and tell them not to bother anymore.
Thanks for ruining my holidays Vodafone you morons. Shouldn't have fallen for your desperate sale. You have lost me FOREVER.
Promised delivery by 7 January 2011. Get a call on Tuesday confirming delivery today 7 Jan. Here I am stuck in the house all day on my last day of holidays, and now show for delivery by 5pm of course and I am now 1hr 10 mins on hold waiting to find out from these incompetent morons where the hell my phone is and tell them not to bother anymore.
Thanks for ruining my holidays Vodafone you morons. Shouldn't have fallen for your desperate sale. You have lost me FOREVER.
9 Jan 2011 01:29:55 AM: Vodaphone issues have been very public for a number of months now. the fact you signed up so recently - no 1 feels bad for you.