Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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11123 Someone from NSW thinks vodafone is Mega fucking fail at 7 Jan 2011 05:03:47 PM
I know that mine and my mums contracts are supposed to end this month sometime so I go into a vodafone store to find out the date and what we needed to do to leave after the plan finishes. My mum and I signed up for blackberry storms 2 years ago on the same day but apparently vodafone have just decided go add an extra 3 months to my contract without notifying me but couldn't give me an explanation as to why. I called the TIO and they've now lodged a complaint and said vodafone have no right to do that. Where do they get off doing this kind of crap? I've been with vodafone since 2005 and this is how they treat their customers? It's disgusting and their customer service really sucks.