26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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11143 Someone from VIC thinks vodafone is Fail of all fails at 7 Jan 2011 07:15:34 PM
Try owning a service business with the VF mobile as your contact number and you don't get your voicemails from missed calls sometimes for hours but other times not for days! I have lost more money than I care to think of because of this and all they can tell me is it is my iPhone causing the issue.

Also, I have started to get bills for $600-700 with heaps of data usage in the last 6 months. Honestly, I have not changed the way i have used my phone enough to warrant this. Also, It's not bad when I basically don't use my phone for anything but texts and calls (and retreiving two day old voicemail messages). I have spoke to VF re this and they can't give me any answers!