Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
11164 Someone from WA thinks vodafone is Wont renew my contract at 7 Jan 2011 10:01:22 PM
I was already on a prepay service with Vodafone before i signed up to a contract. When i went to sign up for a 24 months contract, i had a bit of credit left on my prepay service already and i was advised by the sales rep that although he is signing me up on that day, i will be given a full month to use my existing prepaid credits, and he agreed not to date the contract. I also have a copy of the contract and it is not dated. Guess what? As soon as i left the store, he dated the contract and my first bill sent included the first month even though i had prepaid credits on my phone. I went back to the store, phone customer service but to no avail. I was told i am being unrealistic! Anyway i am glad vodafail is set up so customers including large corporations can make up their mind whether they want to associate themselves with such an arrogant company. I wont go any further about recent network issues i have been having in Nov & Dec...i have read too many on this website already.
Thank you VODAFAIL, good idea...
Thank you VODAFAIL, good idea...