Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
11172 Someone from VIC thinks vodafone is Fail at 8 Jan 2011 04:54:08 AM
It took me roughly 4 hours to post this as I am using the net on my phone and the signal would go from VodaAu to 3G to no service all in the matter of seconds. I have been with vodafone for roughly 7 years. I always thought they had the best caps. Iv had troubles before but it got unbearable when I got an iPhone. People can never get through to me even though my phone is on, my calls go silent for minutes and then end, costing me money to hear nothing. My partner is also with them and it can take me up to an hour to get through to him and everytime I hear "hi there" it is costing me more money to be annoyed. It's nice to know it's not just us. If this website fails to make them do something about this problem I won't be staying with them.
8 Jan 2011 05:56:05 AM: Not to mention the abuse I get from my partner over not being there to pick him up from work when mags don't come through or calls go straight to msg bank
23 Jan 2011 07:32:32 PM: Only a telstra customer would call it message bank lol