Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
11184 Someone from NSW thinks vodafone is Account keeping inaccurate and dishonest at 8 Jan 2011 08:13:39 AM
Won't update payments made on Web page, and now without paper billing this is all I've got to use against them. Mysterious $25 charge this month while still having ~2G left on usage. Clicking on 'Bill history' 'Payment history' 'Usage' etc ALWAYS brings me back to the inaccurate 'Acount Summary' page.
I wish Mr Nigel Dews all the worst for the New Year, and that someone screws him over, and treats him with the utter contempt he has shown to customers since September last year.
[Actually want to do worse things, starting with kicking him VERY HARD in his googlies, rest can't say online or in public].
I wish Mr Nigel Dews all the worst for the New Year, and that someone screws him over, and treats him with the utter contempt he has shown to customers since September last year.
[Actually want to do worse things, starting with kicking him VERY HARD in his googlies, rest can't say online or in public].