Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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11185 Someone from Somewhere else thinks vodafone is Frustrating Fail at 8 Jan 2011 08:14:03 AM
I am on the phone right now and have been on hold for 30 minutes!
My issue is a safety issue my wife is 35 Weeks pregnant and in a high risk pregnancy and we had an emergency the other day and she could not call me, it kept dropping out, she could not email me, internet would not work, she had to go to the phone box to contact me!!!!
Went to the store they said they could not do anything even with the phone not connecting in front of them and dropping out when they tried to call my work number.
NOw the technical team say there may not be alot they can do.
It is not good enough I pat good money for her to be able to contact me and for that to FAIL when needed most is of great concern to me, especially over the next few weeks!
Thanks alot Vodafone.
Dustin of Seaford SA
My issue is a safety issue my wife is 35 Weeks pregnant and in a high risk pregnancy and we had an emergency the other day and she could not call me, it kept dropping out, she could not email me, internet would not work, she had to go to the phone box to contact me!!!!
Went to the store they said they could not do anything even with the phone not connecting in front of them and dropping out when they tried to call my work number.
NOw the technical team say there may not be alot they can do.
It is not good enough I pat good money for her to be able to contact me and for that to FAIL when needed most is of great concern to me, especially over the next few weeks!
Thanks alot Vodafone.
Dustin of Seaford SA
Anyway I agree with the author of the previous reply with your wife's safety so important I would suggest you buy a pre-paid telstra phone.