Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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11198 Someone from NSW thinks vodafone is as failed as failed can get at 8 Jan 2011 11:30:54 AM
We were with 3 and have no issues with them, with Vodafone taking over 3 we decided to upgrade our phones and move to Vodaphone. We have been with them for about three weeks now and have yet to have a time where our phones can actualy ring each other ( even in the same room we cannot connect at times). Our young son just got his first pre paid with Vodaphone and we cannot even ring or get a text fro him ( worried parents). From our view we have been ripped off with lousy network coverage, dropouts and lousy customer service, if we had known how bad they were we would have stayed with 3 or gone to Optus or another telco. Vodaphone are shocking.