Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
11201 Someone from NSW thinks vodafone is 100% at 8 Jan 2011 11:48:42 AM
No reception, cant send messages if it does they are delayed by more than one day constantly, people cant contact me when my phone is on and in range.
I receive voicemails days after they have rung without any record of the phone call.
Constantly out of service, when call barring was placed on my phone it took them 48mins to answer my first call and once the mistake was "fixed" i had to call back as it wasn't and spent another 1 hour WAITING to speak to someone who saw that nothing had been fixed on the phone.
I am sick of paying for phone bills when i am on $99 unlimited for everything when i am not receiving a full service !
I receive voicemails days after they have rung without any record of the phone call.
Constantly out of service, when call barring was placed on my phone it took them 48mins to answer my first call and once the mistake was "fixed" i had to call back as it wasn't and spent another 1 hour WAITING to speak to someone who saw that nothing had been fixed on the phone.
I am sick of paying for phone bills when i am on $99 unlimited for everything when i am not receiving a full service !
10 Feb 2011 10:00:04 AM: I am on the same plan 77 unlimited and thats probably the number of drop outs to expect.