Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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11205 Someone from Somewhere else thinks vodafone is terrible at 8 Jan 2011 12:36:41 PM
I live at Cronulla....its not only the mobile phone that you cannot use but the wireless internet connection is useless as well.I manage to connect on average 2 to 3 days out of seven if Iam lucky.I managed to use half a gig out of an 8 gig plan.But what angers me the most is that they promise to give you credit but never comes thru. When you complain they do not have any record "they reckon" of your previous conversation.I could hardly use the internet and they send me a $260 bill. After 4 months now I had enough,last I called them after the usual 45 minute on hold they promised to call me back within 15 minutes Iam still waiting for the call after 2 weeks now.I rand them for the last time and then I was just disconnected.I now cancelled my credit card so that the bastards wont be able to rob me blind......