Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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11249 Someone from VIC thinks vodafone is Disaster at 8 Jan 2011 08:58:17 PM
I established a business in Eltham around last Christmas. As soon as I moved in I found my nokia N97 mini cannot accept any call and cannot make any call within the town of Eltham. Usually I take train to Eltham from Heidelberg. As long as the Train arrived Eltham, my mobile stops working. It is kind strange that the signal bar is full and if somebody call me, the phone rings but as I try to accept the call, the phone give me an error "request rejected" and then "network busy". If I try to make a call, there is no dialing tone, but end with "network busy". I contact the Vodafone at 31st Dec 2010 and the guy told me they will give me a response in 3 days. This promise failed and I contact them 8 Jan 2011 again. The guy said they will contact me in 3 hours and give me a response. This failed too. I will try another time in next few days.