Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
11321 Someone from VIC thinks vodafone is PRETTY AWFUL at 9 Jan 2011 09:11:45 AM
I have just FINALLY spoken with someone about disconnecting my service - having gone elsewhere already. I'm told I still have to pay the full penalty nless I allow them to investigate whether I live in a low reception area. That would tip me into yet anotehr billing cycle - it takes about 72hrs - and then they will only waive the fee if my billing address is low. What about the rest of the state, including the neighbouring suburbs where I can't get recpetion in my brother's house? And what about the country areas I need to travel to for work where there is no reception? Apparaently they can't use any of those postcodes.
As for the news reports today about personal details being accessed - the fee is perhaps a small price to pay in the long run?
Now to switch my daughter's prepaid and we're completely FREEEEEEE.......
As for the news reports today about personal details being accessed - the fee is perhaps a small price to pay in the long run?
Now to switch my daughter's prepaid and we're completely FREEEEEEE.......