Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
11333 Someone from NSW thinks vodafone is disastrous!!!!!!!!!!! at 9 Jan 2011 09:23:19 AM
Is af the current V/F issues are not bad enough !
Now the breach of privacy and our personal details are leaked to who knows how many crims and identity thieves ? This is just extraordinary that Vodafail has such lax security around the privacy of OUR details. Add this privacy breach to the class action I say ! Federal Govenment agencies, what are you doing about this ?????
Here is a link to the V/F privacy policies.
http://www.vodafone.com.au/personal/aboutvodafone/legal/privacypolicy/index.htm
Now the breach of privacy and our personal details are leaked to who knows how many crims and identity thieves ? This is just extraordinary that Vodafail has such lax security around the privacy of OUR details. Add this privacy breach to the class action I say ! Federal Govenment agencies, what are you doing about this ?????
Here is a link to the V/F privacy policies.
http://www.vodafone.com.au/personal/aboutvodafone/legal/privacypolicy/index.htm
9 Jan 2011 09:26:23 AM: The question is what are you doing about this? Have you contacted the TIO to get out of your contract? The ACCC / Government are not going to act until you (and everyone else) start complaining. If you want to lodge a complaint to the TIO, check out the 'How To Complain' link at the top of the page.