26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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11337 Someone from VIC thinks vodafone is Ridiculous at 9 Jan 2011 09:36:15 AM
I'm having trouble with my mobile phone reception namely where I work in a major Melbourne hospital.
Prior to using Just mobile (vodaphone) I was with Savvytel (also vodaphone) and I received reception where I work. However since I've switched to Just mobile (vodaphone) it does not receive any reception while I'm at work, with SMS being delayed as well.
This obviously doesn't make sense, however on a recent trip along the east coast of Victoria to Mallacoota. This was also evident as my husband's phone is with Savvytel (vodaphone) and in certain areas eg. Tambo, Foster, Cape Liptrap, my phone would only have emergency signal and his would have reception to dial out.
I have two different phones (Nokia and Siemens) and have tried them both at work. It also did not make a difference when I took out my sim card and put it in my husband's phone (Motorola) to see if I got any reception. So the phones are not an issue.
Having poor reception in an inner capital city location is ridiculous, regardless of what their map tells you