26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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11362 Someone from NSW thinks vodafone is Was told there are no priblems at 9 Jan 2011 11:00:38 AM
I live on the central coast and since Xmas od 2010 i have been having network issues with vodaphone such as reception, internet usage etc.. I have rang vodafone to complain but was told " that there ARE NO network issues and that it must be my phone ( i have iphone4)... however when i went into a vodafone shop i was told that there are network issues and that hopefully problems will be resolved by febuary?...Now who's right a vodafone store or the vodafone support centre?
9 Jan 2011 12:19:07 PM: well considering the call centre is in india, the call centre is right!!