26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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11364 Someone from QLD thinks vodafone is Fails worst than the Australian Cricket Team at 9 Jan 2011 11:04:12 AM
I live in the north brisbane area (less than 5km from the city) and I hardly ever have full 3G service available. The service is never full in my house and most of the time I need to walk outside to have clear coverage on the phone.

When I stay with my g.f who lives 10km from the city it struggles to receive 1 bar of 3G and most of the time will be on 'edge'. How hard is it to received clear coverage? I travel frequently to the Sunshine Coast where I don't even bother going onto the Internet as the service there is extremely poor.

My most recent frustration was standing on a family members back deck in the stafford heights area during a phone interview and my phone dropped out twice, it's a complete joke! Now I read that Vodafone has been hacked and customers personal information is available!! How much longer can this go on for?

I sit here typing my vodafail experiences on telstra wifi as I don't think my Vodafone service will work for me :s