26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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11372 Someone from VIC thinks vodafone is Vodafone leaking private information about customers is a big FAIL at 9 Jan 2011 11:33:58 AM
I just heard and read that Vodafone customers banking details and other private info has been put onto a website so every THE personal details of millions of Vodafone customers, including their names, home addresses, driver's licence numbers and credit card details, have been publicly available on the internet in what is being described as an ''unbelievable'' lapse in security by the mobile phone giant.one can see.."" quoted from http://www.smh.com.au/technology/security/mobile-security-outrage-private-details-accessible-on-net-20110108-19j9j.html..this absolutely outrageous..I might cancel my contract. Criminals can get ur details and now purchase stuff without ur knowledge or even use confidential info as a leverage.
9 Jan 2011 05:20:27 PM: Actually the "website" is not available for general use. There is a login and password to access the secure site in which only dealers and stores have access to. Some store has passed on this information for people to log in. Today all passwords have been reset and they will be every 24 hrs. With credit card detals these are actually not displayed as they are ** out
20 Jan 2011 01:39:38 AM: So, now a crim has to get the new password everyday? Gee, I feel secure now.