26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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11383 Someone from NSW thinks vodafone is miserable at 9 Jan 2011 12:08:38 PM
Vodafone-Hutchison Australia has been a mess the day both were merged and it has lost the plot,the mindset has been that they are now a big player in the market. They do not worry about customers' well beings.

The network can not hold connection, devices have become unsable, download speeds are not meaninful,now we are in trouble,all our personal information in the hands of unwanted people

They have all the call centres in Mumbai.
9 Jan 2011 12:14:53 PM: FUCK YOU GUYS VODAFONE IS MAD
9 Jan 2011 01:05:49 PM: So this means all our offshored personal information including credit card info is also in the hands of the Mumbai Bombay operators ? May God help us if this is true.