Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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11467 Someone from QLD thinks vodafone is VERY at 9 Jan 2011 04:36:43 PM
My son moved from the gold coast to karratha W.A. in October 2010 with his 3/vodafone phone - he was told he would get reception there. Drop outs were huge and he had no alternative but change to Telsra because he was chasing work and could not be contacted. He was told by 3/vodafone they would only take out his repayments monthly because he was still under contract for the phone and no charges would apply for phone calls. He has just been slugged almost $600 from his bank account which now leaves him with almost nothing. He had no prior warning this would happen and has only worked 3 weeks since 9/10. On contacting vodafone, they were no help. Their website shows you get cover in Karratha but that is untrue. That is the reason he had to change.