Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
1152 Someone from NSW thinks vodafone is WTF??? VODA!!!! Get your SHIT together! at 20 Dec 2010 08:04:15 AM
I only signed up roughly 2months ago now and ever since I've had my phone, it's been in and out of service ever since, even to this very day! During the three times I've gone in to a Vodafone store, they have each and every time treated me like I was an idiot. Like as if what I was saying was completely unheard of and what I was saying is untrue. Responses ranging from, "I've got the same phone, I've never had any problems" "Maybe its your phone, we will send it away for you," Let us change your sim" to have the same problems occur within the same day.
Funnily enough these problems started to happen within the week of signing up for 24months and now I'm regretting signing up as I was alittle skeptical at first to join Vodafone as I've been with Optus throughout my time with a mobile handset.I thought these problems were just startup problems and that they wil go away. Little did I know what I was getting into!!
I now know why the Vodaphone reps in store have been treating me like as if I am an idiot. Its because they knew the whole time that I wasn't the only customer complaining about their crap service and they were trying to hide it the whole time.
I can't believe nothing has been said or done to rectify the situation and now I'm stuck with a pathetic contract with absolute pathetic shit service!
Advise to NEVER go with VODAFONE!!
Funnily enough these problems started to happen within the week of signing up for 24months and now I'm regretting signing up as I was alittle skeptical at first to join Vodafone as I've been with Optus throughout my time with a mobile handset.I thought these problems were just startup problems and that they wil go away. Little did I know what I was getting into!!
I now know why the Vodaphone reps in store have been treating me like as if I am an idiot. Its because they knew the whole time that I wasn't the only customer complaining about their crap service and they were trying to hide it the whole time.
I can't believe nothing has been said or done to rectify the situation and now I'm stuck with a pathetic contract with absolute pathetic shit service!
Advise to NEVER go with VODAFONE!!