Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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11546 Someone from WA thinks vodafone is more failing than I originally thought at 9 Jan 2011 08:09:46 PM
In addition to my last post, having read some of other people's problems, just reminded me that I also have tried to send picture and text messages that don't reach people, I get put on hold until I can't stand it anymore and hang up, and my dropouts have been going on for as long as I can remember. I just thought it was common in many telcos! I also have had my voicemail divert straight to msg bank when I have my phone on all the time and live close to the city. I was unable to retrieve voicemail whilst overseas, but could sent text messages. NO, I am not trying to milk the system and weasle out of a contract, in fact my 12 month contract is nearly finished so won't return to VF.
9 Jan 2011 09:53:39 PM: yes I have had many texts n mms that have never arrived or reach destination even within the vodafone network.