Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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11556 Someone from NSW thinks vodafone is The Worst ever seen in the last 15years at 9 Jan 2011 08:27:31 PM
Well where to start?,, I have been a loyal customer with vodafone for the last 15 years, where we have had some pain along the years, but boy or boy, nothing compares to today's "vodapain", when you have a problem you'd better call your butcher, as any of the vodafone call centres take just over half hour to answer the phone, and thereafter another 1 hour to communicate to some rather stranger in another planet. Now this did not happen years ago when vodafone had all call centers in Australia, I have had numerous disputes and battles, that came to conclusion that best option is to move along, and change carrier.
vodapain should never merged with any other telco (3), if you are not prepared to cater for services on your own.
Your loss...
vodapain should never merged with any other telco (3), if you are not prepared to cater for services on your own.
Your loss...