Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
11564 Someone from ACT thinks vodafone is EPIC at 9 Jan 2011 09:07:30 PM
I have been on a contract with vodafail since may 2010 and the issues have been endless. to start i live in metro ACT and the coverage is useless, i don't even have service at my house... second my number keeps getting called from different locations all over Australia, a wire cross over or something and forget talking to someone about it they just kept handing me off to the next useless person. The internet is painful to use and they wont cover anything under the extended warranty i took out and pay extra for various stupid reasons Even know the sales person told me it covered everything)and now this confidence breach, you have to be kidding me. We are people not just $$$ i think even pathetic 'Lara' could even understand that.
Not impressed! I want out!
Not impressed! I want out!
9 Jan 2011 09:23:45 PM: When in doubt, give the TIO a shout. Check out the 'How To Complain' link at the top of the page. Let us know how you get on :)