Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
1158 Someone from NSW thinks vodafone is JUST THE WORST at 20 Dec 2010 08:19:40 AM
I have been with Vodafone for over 10 years and in all that time have not had any problems UNTIL NOW !!!
After telling the NON-service people that I was having problems and believed it was due to a faulty network they went through the usual procedures - turn off you phone, take out the sim etc etc etc - they would not believe me that their network was the problem. I then went around my building and got the numbers of 13 other people on Vodafone and rang back the NON-service dept and confronted them with what I had found "Oh yes sir, since your last call we have been notified of a network problem " - what a load of CRAP.
I am now prepared to sign up with TELSTRA (never thought I would say that) because I can not go through this Vodafone crap any longer.
After telling the NON-service people that I was having problems and believed it was due to a faulty network they went through the usual procedures - turn off you phone, take out the sim etc etc etc - they would not believe me that their network was the problem. I then went around my building and got the numbers of 13 other people on Vodafone and rang back the NON-service dept and confronted them with what I had found "Oh yes sir, since your last call we have been notified of a network problem " - what a load of CRAP.
I am now prepared to sign up with TELSTRA (never thought I would say that) because I can not go through this Vodafone crap any longer.