Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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11582 Someone from WA thinks vodafone is Get over it. at 9 Jan 2011 11:00:59 PM
I just want to say that life is too short to be complaining bout the little things that is not as important.
GET OVER IT. It was just ONE day that the network outage was down. Not even one day but a few hours, and everyone's life just turned upside down. Well, I've got news for you - Such is Life.
There are many poor people in the world, people dying all over the world, floods happening all over & so many natural causes. Why don't people invest their time in that & help the disadvantage people of the world.
Just have a think about that.
Peace be with you all.
GET OVER IT. It was just ONE day that the network outage was down. Not even one day but a few hours, and everyone's life just turned upside down. Well, I've got news for you - Such is Life.
There are many poor people in the world, people dying all over the world, floods happening all over & so many natural causes. Why don't people invest their time in that & help the disadvantage people of the world.
Just have a think about that.
Peace be with you all.
9 Jan 2011 11:10:04 PM: Why doesn't Vodafone allow us to help phone up the help lines to donate... see the problem here mate. You are a FAIL.
9 Jan 2011 11:21:52 PM: HUH, if you wanted to donate, you can do so. This does not stop you at all. Stop making excuses for yourself. YOU simply just don't want to donate or help other people in need. YOU ARE A FAIL!!
10 Jan 2011 12:25:27 AM: Obiously you have not had important messages from family suffering delivered to you a WEEK later not poor coverage from your home...buddy!
10 Jan 2011 01:39:01 AM: Vodafone is clearly in breach of the Trade Practices Act and should be sanctioned for it. They entered into service agreements with customers after representing to customers that they provided service coverage in customer areas of interest. Clearly this has not been the case for many customers. Vodafone thus behaved in a manner that was/is misleading and deceptive, or likely to be misleading and/or deceive, and thus has breached the Trade Practices Act. Customers may thus cancel their contracts unilaterally because the contract was entered into under false pretenses under the part of Vodafone.
10 Jan 2011 10:09:43 AM: what.. ur a idiot. it wasnt ONE DAY read the comments before u go on ur rant, this is months/years of shit. maybe i could of donated the $250 vodafone overcharged me and refused to refund?
10 Jan 2011 10:52:54 AM: I agree. Since joining Vodafone in December 2010 I have had absolutely no problems whatsoever. The service, coverage, etc has been excellent and I have had no problems with delivery of txt msgs, call dropouts, or download speeds. Billing was correct and my iphone is awesome. I realise there seem to be a number of people having problems but if there are all these issues with Vodafone's network etc, why are some having issues and others are not? Surely it should be the same for everybody!
10 Jan 2011 12:10:36 PM: your probably in the 1% who arent in a black hole and get reception