Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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11662 Someone from NSW thinks vodafone is Reception at 10 Jan 2011 09:44:15 AM
My husband and I both run our own businesses. We both had our previous mobiles replaced by Vodafone because we thought they were damaged. The calls kept dropping out. The situation has got worse with both our relatively new mobiles. We now realise it's a reception problem and would like to get out of our contracts to enable us to use another carrier.
Waited on for Vodafone for 40 mins the other day on 1555 and call dropped out.
I've had at least 7 dropouts or people who can't hear me already this morning and it's only 11.40am
So frustrating. No-one can hear me. We are based in Newcastle so it's not like we're in the backwater somewhere. Unless we stand in a particular spot in our home, no-one can hear us.
Waited on for Vodafone for 40 mins the other day on 1555 and call dropped out.
I've had at least 7 dropouts or people who can't hear me already this morning and it's only 11.40am
So frustrating. No-one can hear me. We are based in Newcastle so it's not like we're in the backwater somewhere. Unless we stand in a particular spot in our home, no-one can hear us.