26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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11672 Someone from Somewhere else thinks vodafone is CRedit card compromised at 10 Jan 2011 10:17:48 AM
Only just remember a few weeks back my credit card stopped working - message to call bank.

Bank said my credit card had been "compromised" but no further details

I'm now convinced this was when the vodafone breech of privacy data occured.

Has anyone else on here found their credit card has mysteriously had a block put on it by your bank?
10 Jan 2011 10:45:08 AM: Read this.......you will have to copy and paste.... http://www.oaic.gov.au/news/media_release_vodafone.html
10 Jan 2011 11:47:41 AM: no credit card details are available to anyone accessing your account. now thats kind of awkward :/
10 Jan 2011 11:59:00 AM: I had the same thing happen to me! Watch Chanel 7 tonight buddy!
10 Jan 2011 12:19:28 PM: @ 10 Jan 2011 01:59:00 PM Don't keep us all in suspense!!!!!! What are they showing????
14 Jan 2011 04:58:59 PM: Sorry mate you're putting 2 and 2 together and getting 6.
20 Jan 2011 12:24:02 PM: @14 Jan 2011 06:58:59 PM: I am not your mate (Voodoofone?).It is you who not only cannot see the writing on the wall (but can see all our private details)and if it is the Vodatroll who posts here furiously, we have plenty of examples of your lack of numeracy.
23 Jan 2011 06:17:32 PM: Such aggression 2:24:02 Chill out and accept that your credit card issues are merely a coincidence (if they're even true). What's your mobile number by the way? ;)
24 Jan 2011 10:27:28 PM: @23 Jan 2011 08:17:32 PM:Good to know that one Vodafone staffer doesn't know that I, 20 Jan 2011 02:24:02 PM, am not any of the earlier posters. Guess Vodafail's firewall works a lot better than Vodafone's.
26 Jan 2011 03:26:25 PM: and your point?