26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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11723 Someone from TAS thinks vodafone is Epic Fail at 10 Jan 2011 12:38:46 PM
10 Jan 2011 12:56:18 PM: You, my friend, need to get urgently in contact with the TIO, the contact details can be found at the top of the page, How To Complain, suggest you do it sooner and not later ie now!!!!!!!!!!!!!!!
10 Jan 2011 01:08:53 PM: Thank you, I will. I sent the above complaint to Vodafone last week and haven't yet received a response. If I my credit rating is damaged, I will drag them to court.
10 Jan 2011 05:25:57 PM: I used to work for crazy johns, they should of checked with you what your mobile reception is like at home, brought up a coverage map to show you and advised you that if the service didnt work as soon as you got home that you are to call the customer complaints dept and they would cancel the contract straight away as they would see that there was no usage on the account. I agree definetly take it to the ombudsman
15 Feb 2011 12:17:48 PM: Vodafone is just cunt, NRG is fucking dickhead