Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
11762 Someone from NSW thinks vodafone is No reception where promised ! at 10 Jan 2011 03:15:11 PM
Lightning Ridge, NSW got 26,000 visitors registered last year.
Many and others were from overseas and had been told their vodaphones work here.
Some stay for up to a week buying opal. Vodaphone does not work in L.Ridge. People refuelling aircraft, lost etc are very angry that their phones do not work. Many are told by vodaphone that they will. Please put a sign at sydney/brisbane airport Vodaphone does not work in L Ridge.I have tried talking to voda sales staff and emailing. The ombudsman said go to ACMA who said go to ombudsman. I am not a customer !!!!!
Many and others were from overseas and had been told their vodaphones work here.
Some stay for up to a week buying opal. Vodaphone does not work in L.Ridge. People refuelling aircraft, lost etc are very angry that their phones do not work. Many are told by vodaphone that they will. Please put a sign at sydney/brisbane airport Vodaphone does not work in L Ridge.I have tried talking to voda sales staff and emailing. The ombudsman said go to ACMA who said go to ombudsman. I am not a customer !!!!!