Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
11792 Someone from NSW thinks vodafone is Customer service/ no coverage at 10 Jan 2011 04:49:30 PM
This is my second complain on here and vodafone are more useless then ever. It start all on friday 7th jan i rang cause i was having no coverage it took 45 min to talk someone and when i did speak to someone i got told theres no problems i explain to them that where ever i stood inside or outside my house i could not coverage they hang up on me. Saturday i was upset by being hang up on i rang again and got it would take 10-15 before they could talk one and a half hours later i complain about the Privacy RUDE USELESS service they gave all the person could say is sorry sir sorry sir this is NOT how you should of been treated. Today is the 10 jan and i still no Bad coverage and STILL waiting for snr supervision to get to me. If vodafone do wake up soon i hope the 7 millions aussie wake and leave this sorry useless dumbass company. Please understand i dont blame the works i blame there boss who sit a nice pretty office who make the rules.
10 Jan 2011 05:16:45 PM: Contact the TIO, they will be able to assist you out of your contract. Check out the 'How To Complain' link at the top of the page. Best of luck and let us know how you get on.