Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
11818 Someone from QLD thinks vodafone is still waiting Lara at 10 Jan 2011 06:23:52 PM
Some 30 hours to have my internet terminated 12 people I have spoken to on 1555,since 11/12/2010, been cut off, placed on hold, transfered to wrong dept, and to currenlty waiting for a call back which Lara told me would be 30 mins, today 10/01/2011, called at 4.53 pm told we'll ring you back within 30 mins & Yep still waiting at 7.30 pm.
I did notice how quick they were to donate large some of money to Floods appeal here in Qld Well done I noticed how quick they were to warn of a breach of private information leaked. Yet Lara & Co What about us the people who are waiting waiting waiting, I have placed a complaint in to TIO, I have a list of all 12 people I have had the pleasure to speak to be hung up by or tried to help me only NOTHING HAS BEEN DONE YET,Why do we allow this I will be ridding the problem as soon as they contact me what a Joke....Peter, No Service QLD
I did notice how quick they were to donate large some of money to Floods appeal here in Qld Well done I noticed how quick they were to warn of a breach of private information leaked. Yet Lara & Co What about us the people who are waiting waiting waiting, I have placed a complaint in to TIO, I have a list of all 12 people I have had the pleasure to speak to be hung up by or tried to help me only NOTHING HAS BEEN DONE YET,Why do we allow this I will be ridding the problem as soon as they contact me what a Joke....Peter, No Service QLD