Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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11847 Someone from WA thinks vodafone is very at 10 Jan 2011 07:57:54 PM
we have been with vodafone for a very long time! my husband was going to leave the company and go to Telstra, because of the coverage issue. He was told within several months vodafone woul have coverage everwhere in Australia, and was offered a $10 month discount! He is still on the same plan, so am i, but we cant even get coverage in our home, except for a tiny area in the dining room. The calls are always dropping out and reception shocking at times. could you tell me where we stand with my contract. Were on a $29 month contract each and not happy! Please can you advise us if we can get out of the contract! Thank you very much! Pam.
Best of luck, and let us know how you go.