Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
11920 Someone from QLD thinks vodafone is INTOLERABLE at 11 Jan 2011 08:34:43 AM
My mate moved house into a low reception area (read NO RECEPTION) about 3 months after signing with Vodafone. Because he signed up whilst at an address with "coverage" he cannot cancel his contract without paying it out. So he has about 1y9m of ZERO reception in his house to go or pay $1,800 to get out of the contract. Vodafone are being complete jerks.
11 Jan 2011 08:53:19 AM: That's bullshit, ring the TIO, as this is just another classic example of that useless telco stewing another customer over. It's a mobile phone, it's supposed to be able to be used wherever you go.
11 Jan 2011 01:14:18 PM: Hahaha isn't cute how naive some people are...