Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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11944 Someone from NSW thinks vodafone is RECEPTION IS ALMOST NON EXISTANT! at 11 Jan 2011 09:26:47 AM
I made the mistake of movng to Vodafail prepaid in April last year, when i bought my iPhone outright.
I have HOPELESS reception, EVEN in Sydney City! I have countless number of times come and gone from work, i live on the Illawarra Line, with "NO SERVICE".
I ALSO have call drop outs, and the Internet????? O.M.G!!!! What Internet??????
Almost worse than the calling reception!
My friends keep telling me to just port my number, i can't tell you how CLOSE i am.
Just as well i'm on prepaid, and this is a very good option.
God forbid i am never in an emergency, and desparately need to contact family.
I have HOPELESS reception, EVEN in Sydney City! I have countless number of times come and gone from work, i live on the Illawarra Line, with "NO SERVICE".
I ALSO have call drop outs, and the Internet????? O.M.G!!!! What Internet??????
Almost worse than the calling reception!
My friends keep telling me to just port my number, i can't tell you how CLOSE i am.
Just as well i'm on prepaid, and this is a very good option.
God forbid i am never in an emergency, and desparately need to contact family.
11 Jan 2011 09:16:19 PM: So unlock it and buy a $2 Virgin SIM or whatever you're on prepaid that means you have no commitment.