Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
11960 Someone from NSW thinks vodafone is at 11 Jan 2011 09:50:11 AM
I have been with Vodafone for over 4 years and in the past 6 months I have been disgusted with the level of customer service. Ques on hold of up to 1 hour and when I do finally speak to someone they can offer me no help, that is if they can speak English. The stores are not much better, advising I am the only one with these problems...any of these sound familiar:
No Coverage
Calls Drop Out repeatedly
Poor Battery Life, I have to charge my at least twice a day
Text and Voice Message delays, sometimes I don't even receive them
I am at a loss as to what to do, no one seems to be able to help me and I am locked into a contract for the next 18 months!
No Coverage
Calls Drop Out repeatedly
Poor Battery Life, I have to charge my at least twice a day
Text and Voice Message delays, sometimes I don't even receive them
I am at a loss as to what to do, no one seems to be able to help me and I am locked into a contract for the next 18 months!
13 Jan 2011 07:56:42 PM: Some of that sounds like your handset mate.
13 Jan 2011 08:07:41 PM: Pretty much what everyone is experiencing on the Vodafone Network