26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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11978 Someone from QLD thinks vodafone is National emergency - National emergency? at 11 Jan 2011 10:16:54 AM
Vodafone fails again. 9.26am 11th January with flood waters rapidly rising in Brisbane Vodafone FAILED. No voice or data services here in the CBD. I'm writing this on my prepaid Telstra iPad as my iPhone has no service. My wife in a different part of the CBD has found the same. Vodafone web site only says that voice and data services will be partially unavailable due to flood and storm damage. No eta for fix no mention of what is being done and no service. Oh wait I forgot this is Vodafail
11 Jan 2011 12:38:40 PM: Yeah mate last thing I'd want to save me in an emergency is a mobile phone network. IT IS NOT AN ESSENTIAL SERVICE. Also Brisbane is going to have major power disruption with all the water surely. Networks run on electricity.
11 Jan 2011 04:00:27 PM: seems vodafone has failed alot of people during this crisis in QLD!!