Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
12033 Someone from WA thinks vodafone is at 11 Jan 2011 12:06:16 PM
I have been with vodafone for 6+ yrs, and until about 6 months ago have never had issues either, but mine are minor compared to some of the stories i have read.
To those that say, "cheapskates, u get what u pay for", i am paying the same amount as my partner and get less call value for it, so how is that being cheap?
I emailed to tech support about the few coverage issues less than 2 weeks ago, and altho i missed the call, they have contacted me back to try and sort something out. I have also changed handset in the last week which has helped alot, so maybe most of mine were due to my fone. Dont know.
Good luck to everyone with problems, and i hope u get urs sorted asap
To those that say, "cheapskates, u get what u pay for", i am paying the same amount as my partner and get less call value for it, so how is that being cheap?
I emailed to tech support about the few coverage issues less than 2 weeks ago, and altho i missed the call, they have contacted me back to try and sort something out. I have also changed handset in the last week which has helped alot, so maybe most of mine were due to my fone. Dont know.
Good luck to everyone with problems, and i hope u get urs sorted asap
12 Jan 2011 08:00:09 PM: Soo.. if your not saving money (being cheap).. why did you choose the smallest, slowest network?