26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
12047 Someone from SA thinks vodafone is Very. at 11 Jan 2011 01:06:11 PM
Originally I was with 3, however, the area which I live in has zero 3 coverage, but the guy who signed me up knew that my area had no coverage, and still suggested that I upgrade to a higher internet quota - which I foolishly did. Then every time my bill came around, I'd be slugged with anywhere between $70-$250 extra for the internet coverage I was supposed to be getting. After phoning up EVERY month complaining about the problem, they switched me to Vodafone. Man, that was probably the worst move of my life. Vodafone has THE WORST coverage of any service provider I've ever dealt with. The internet is slower than an 80-year old in a walking frame. Just a horrible, horrible company. If I had the money to get straight out of this contract, believe me, I would.