Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
1205 Someone from WA thinks vodafone is bad in WA, worse in NSW at 20 Dec 2010 12:31:01 PM
My list of problems (which are probably the same as everyone else):
- calls not coming through at all.
- voicemail and texts arriving hours, sometimes days after they were sent.
- poor to non-existent internet access
- crappy customer service
It's bad in Perth and, oddly, even worse when I'm in Sydney.
My partner is with Telstra, and guaranteed, any time my phone is *not* working.. her phone is. Vodafail big time - counting down the months until the end of my contract!
- calls not coming through at all.
- voicemail and texts arriving hours, sometimes days after they were sent.
- poor to non-existent internet access
- crappy customer service
It's bad in Perth and, oddly, even worse when I'm in Sydney.
My partner is with Telstra, and guaranteed, any time my phone is *not* working.. her phone is. Vodafail big time - counting down the months until the end of my contract!
22 Dec 2010 09:44:26 AM: I experienced the same thing with the Voda mobiles at work. We run about 80 and they've been doing this on and off for the past year. Lately it's become worse. I thought my bill was strange when everyone's voicemail bill increased by 50 percent.