26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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12057 Someone from SA thinks vodafone is Real bad at 11 Jan 2011 01:32:36 PM
I run a small business. Switched to VF 4 weeks ago. Now have no reception at home and for most of my drive in to work. For the record, these areas are meant to have standard coverage. I work on my own a lot of the time and rely on my phone for safety as well as being in contact with clients. Have had lots of calls dropping out, and have so far had 4 crossed lines if that is possible with 2011 technology!! Phone usually shows reception until it is picked up - reception falls as soon as screen is swiped or call answered. Have had to take out pre-paid with another carrier in order to keep business going. NOT HAPPY.