Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
1211 Someone from NSW thinks vodafone is Off the Fail scale! at 20 Dec 2010 01:23:33 PM
I am onto my my first Iphone4 after 3 x 3GS Iphones played up over a 3 month period...I have contacted Vodafone from the very start and they told me it is Apple... Iphones are a crap phone, I should have got a blackberry!!! Great support of your suppliers Vodafone!
What prompted this flurry of phones is the following:
1. No service at times for up to 20minutes
2. Calls cutting out mid conversation - very annoying when you're trying to run a business)
3. Not receiving messages for days at a time.
4. Getting the Call failed signal for - sometimes at least an hour.
5. People calling me and not being able to leave a message or get hold of me because I was apparently on the phone.... when I actually wasn't!
6. Phone freezing
7. Won't send text messages - says it fails but have service apparently.
8. Major disruption on connection..... sounds like the transformers movie.
Thats about it at the moment but after many calls to vodafone (which the last one also involved legal action as my business is suffering) They have now assigned me to a technical investigations team (because according to them it shouldn't be happening where I live or work - 15 minutes for Sydney CBD... Really!!!
Thanks for the website, I wanted to do this but I don't have the tech experience! I feel your pain too!!!
Now who's for a class action??
What prompted this flurry of phones is the following:
1. No service at times for up to 20minutes
2. Calls cutting out mid conversation - very annoying when you're trying to run a business)
3. Not receiving messages for days at a time.
4. Getting the Call failed signal for - sometimes at least an hour.
5. People calling me and not being able to leave a message or get hold of me because I was apparently on the phone.... when I actually wasn't!
6. Phone freezing
7. Won't send text messages - says it fails but have service apparently.
8. Major disruption on connection..... sounds like the transformers movie.
Thats about it at the moment but after many calls to vodafone (which the last one also involved legal action as my business is suffering) They have now assigned me to a technical investigations team (because according to them it shouldn't be happening where I live or work - 15 minutes for Sydney CBD... Really!!!
Thanks for the website, I wanted to do this but I don't have the tech experience! I feel your pain too!!!
Now who's for a class action??