Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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12127 Someone from QLD thinks vodafone is Only in the vodafone at 11 Jan 2011 05:55:23 PM
Somehow in Castletown Shopping Centre, in Townsville, there is absolutely no coverage whatsoever. That is until you walk into the vodafone shop. In there it is almost perfect. The rest of the shopping centre not a chance. This is completely unacceptable because if my wife and I split up to do some separate shopping we have to make precise arrangements. It's like we've gone back to having no mobile phones. Does this happen elsewhere and how do they manage perfect coverage in the shop?
11 Jan 2011 09:00:02 PM: pre-arrange to meet her in the Vodafone shop at Castletown at a certain time, this way you wont need to use the mobile phone, this would be a smarter and more accurate solution to your problem. wait on, fuck the Vodafone store and go to Allphones store in Castletown, you may be able to port out to Optus there, this will solve all your problems.
12 Jan 2011 05:53:40 AM: Mini cell in store.