26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
38%
Share on facebook
12129 Someone from SA thinks vodafone is coverage, what coverage at 11 Jan 2011 05:57:56 PM
coverage in SA is shocking. 2 hrs from our house, we have no coverage. But our friends with the other carriers do!! Why cant they use a universal tower for some country locations.
12 Jan 2011 12:28:58 AM: That would mean the telecommunications companies actually co-operating!! Are you serious? They have locked their phones to their own networks so you can't freely swap between them, why would they co-coperate?
12 Jan 2011 05:24:28 AM: Actually sharing towers happens a lot. Number portability is also a giant cooperation between networks. It's like getting the Herald and the telegraph to share printing presses. Crazy but it happens.
12 Jan 2011 07:59:57 AM: Yet someone I know,on 3,when upgrading to I4 couldn't port her 3 number from her I3 to her I4, also on 3.