Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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12132 Someone from NSW thinks vodafone is epic at 11 Jan 2011 06:08:45 PM
just read this on facebook
"1.42pm: Sky News reports the Vodafone office in Brisbane is under water. Customers on the network might have problems using their phones"
"1.42pm: Sky News reports the Vodafone office in Brisbane is under water. Customers on the network might have problems using their phones"
11 Jan 2011 06:15:53 PM: event without flooding, their network still has a lot of problem. Make no different
11 Jan 2011 06:25:03 PM: The mobile network, which transmits data wirelessly from tower (stick high up in air thing) to tower (stick high up in air thing) to person, who is hopefully not underwater?(ok-Vodafone doesn't- maybe never will again) But I thought that's why so many of us bought mobile phones?
11 Jan 2011 06:38:15 PM: Sorry mate it goes tower to exchange to tower at other end (if a mobile to mobile call). You may have thought that's why you brought a mobile. Doesn't make it reality. Coverage is metro and road based.
11 Jan 2011 08:59:46 PM: ...and towers work off magic, they don't need electricity.
11 Jan 2011 10:47:21 PM: The electricity wires run along the ground?
12 Jan 2011 05:19:08 AM: seen any underwater power substations before? No they don't normally work underwater.
12 Jan 2011 09:13:10 AM: @ 12 Jan 2011 07:19:08 So am I correct to presume all the lights were out in Brisbane as well due to the underwater power substations????
12 Jan 2011 01:42:55 PM: The equipment shelter is often built under the tower on ground level