Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
1217 Someone from NSW thinks vodafone is epic at 20 Dec 2010 01:47:28 PM
Been with VF for nearly 10 years, prior to that Telstra. Have watched VF's network quality go from comparatively good to mediocre at best.
I have a Nokia E66 and live in far south-western Sydney where reception is pretty sparse: some days I have full 3G, other days half, and some days only 2G. Once or twice a whole day with no reception at all. If I drive 5 minutes down the road, I get nothing. Mates who live in the same area as I, who are on drOptus, have maginally better reception. I occasionally have delays in sending/receiving txts, but usually don't get drop-outs.
Reception on trains? Don't make me laugh.
3G in regional areas? What's a three gee?
Last straw for me was the 3 weeks of network issues in Sydney CBD where I work. What a joke. Compared to a loaned Telstra mobile (Samsung C5220) on NextG - it just works, and works nearly everywhere without drop-outs and with lightning fast interwebs!!
Vote with your feet people.
I'll be switching back to Telstra next year, even though it costs more. Rather have piece of mind knowing my mobile will work first time every time.
I have a Nokia E66 and live in far south-western Sydney where reception is pretty sparse: some days I have full 3G, other days half, and some days only 2G. Once or twice a whole day with no reception at all. If I drive 5 minutes down the road, I get nothing. Mates who live in the same area as I, who are on drOptus, have maginally better reception. I occasionally have delays in sending/receiving txts, but usually don't get drop-outs.
Reception on trains? Don't make me laugh.
3G in regional areas? What's a three gee?
Last straw for me was the 3 weeks of network issues in Sydney CBD where I work. What a joke. Compared to a loaned Telstra mobile (Samsung C5220) on NextG - it just works, and works nearly everywhere without drop-outs and with lightning fast interwebs!!
Vote with your feet people.
I'll be switching back to Telstra next year, even though it costs more. Rather have piece of mind knowing my mobile will work first time every time.