Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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12170 Someone from NSW thinks vodafone is Vodafone sucks!!! at 11 Jan 2011 09:48:10 PM
I have an iphone 4. If I put any type of case on it, I have ZERO reception most of the time. So if I want reception, I have to use it without a case... I have already dropped the phone once- of course without the case, and the back broke costing me $80 to repair. I'm sure I'll drop it again, and since I have to use it without the case I'll have to pay to get it repaired again.
It's a lose/lose situation: no reception, or risk dropping it and breaking it and paying for the repairs.
It's a lose/lose situation: no reception, or risk dropping it and breaking it and paying for the repairs.
And funnily enough, your reception vs phone cover issue is like the inverse of what was initially reported when the iPhone 4 was release; where the use of a case was required to prevent reception issues caused by an inherent design flaw involving the placement of certain components, a metal reception band, the position of your hand on the phone and the fact that the human body conducts electricity.