26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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12207 Someone from VIC thinks vodafone is absolutley pathetic at 12 Jan 2011 08:49:07 AM
Living in in suburbs in Melbourne I usually have only 2 bars reception on my phone - have to stand outside in the rain so my phone call doesn't cut out and usually only get "emergency" reception when in my house. This is just pathetic, why on earth did i leave telstra? I cannot send photos, but get chraged for it when i try and the customer service does my head in - do not yell at me "Bob" from India, you are supposed to help me :( After just going to Merimbula for a week - i had perfect reception and very fast wireless internet - perfect - why on EARTH would in the inner suburbs of Melbourne not have this and a cournty town does?!!? - here's hoping that the company gets the pants sued off them, they go under and we can all get out of our contracts asap. Signing off - Peeved of Melbourne
12 Jan 2011 10:03:27 AM: Check out the How To Complain tab at the top of the page, suggest TIO.

Let us know how you get on!!!