26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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12246 Someone from NSW thinks vodafone is cant connect to 3g internet at 12 Jan 2011 12:15:20 PM
for the past 6 months i cant connect to 3g. i can connect to my wireless at home and any where else. i have been to apple several time and they have been so helpful and restored my phone upgraded software and replaced the iphone too. all alone there has been this problem with vodafone and i was totally unaware. my phone call's were dropping out for a few months but that hasn't been happening lately. the most frustrating thing is that all my friends who are with vodafone have no problem. i guess i must have the problem as i started the new contact last yeah in September. I'm glad to know this is not just happening to me! but i hope they fix this asap! whats the point of an iphone if you cant use the INTERNET
12 Jan 2011 12:46:04 PM: Check out the How To Complain tab at the top of the page, suggest TIO.

Let us know how you get on!!!